Account and Team

Plans, usage and billing

See your plan and what you have used, and change plans or payment details.

3 min read

Your plan sets how many teammates you can have, how many AI replies you get each month and which routines you can run. See Pricing to compare plans.

See your plan and usage

Go to Settings, then Billing. You will see your plan, when it renews or when your trial ends, and two meters: Seats and AI replies this month. A meter turns amber at 80% and red when it is used up.

For the detail, press Cmd+K (Ctrl+K on Windows) and choose Usage. It shows what used your replies, by person and by day. Only chat replies and batch jobs count toward your monthly replies.

Change your plan

On the Billing page, choose monthly or yearly, then pick a plan. Yearly billing costs less. Only owners and admins can change the plan.

Payment, invoices and cancelling

Click Manage billing. Payment details, invoices and cancelling are handled securely by Stripe. If you cancel, you can click Keep the plan before the period ends to undo it.

When a plan ends

If a trial expires or a plan is cancelled, the chat pauses until a plan is active again. Routines keep running.

Trials

Trials are set up by our team with a trial code. Book a demo to talk to us about one.

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