Help Center | Launch Point

Step-by-step guidance to quickly begin using the product effectively.

Easily update your profile and manage all your personal settings.

Create, organize, and structure projects to match your workflow.

Learn how to fully use all the available tools, functions and features.

Find quick solutions for common issues, errors, and questions.

Reach out for assistance, guidance, or any additional help needed.

Set up your workspace

Getting Started

A few short questions teach Launch Point about your business, your marketing and your tools.

Start your first chat

Getting Started

Ask a question or give it a job, and approve anything that matters before it happens.

Invite your team and choose roles

Account and Team

Invite teammates by email or team link, and give each the right level of access.

Set up your first routine

Routines and Tools

Routines check your marketing on a schedule and turn every finding into a task.

How Launch Point works

Getting Started

The three parts of Launch Point, and how work moves from a finding to done.

Sign in to Launch Point

Getting Started

Sign in with Google or a one-time code sent to your work email. No password needed.

Review work in Triage

Channels and Tasks

Triage is the inbox for new work. Accept what is worth doing and decline the rest.

Find your way around

What each part of the sidebar is for, and the shortcuts that save time.

Join your team's workspace

Accept an email invite, open a team link or join with your company email.

Sign in to Launch Point

Sign in with Google or a one-time code sent to your work email. No password needed.

How Launch Point works

The three parts of Launch Point, and how work moves from a finding to done.

Start your first chat

Ask a question or give it a job, and approve anything that matters before it happens.

Set up your workspace

A few short questions teach Launch Point about your business, your marketing and your tools.

Plans, usage and billing

See your plan and what you have used, and change plans or payment details.

Choose your notifications

Decide what reaches you in the app and by email, and when.

Invite your team and choose roles

Invite teammates by email or team link, and give each the right level of access.

Turn on two-factor sign-in

Add a code from an authenticator app to every sign-in, for you or your whole workspace.

Hand off work from a chat

Let a long job run in the background as a task while you keep working.

Review work in Triage

Triage is the inbox for new work. Accept what is worth doing and decline the rest.

Create and assign tasks

Create a task, give it to a teammate or an agent, and keep the conversation on it.

Create a channel

Give a campaign, client or launch its own place for tasks and its own chat.

Use Launch Point from your AI assistant

Work with your tasks, Triage and knowledge from the AI assistant you already use.

Write a document with chat

Draft blog posts, briefs and plans with the AI, then edit, share and publish them.

Build your knowledge base

Give Launch Point the context it needs: your company, audience, voice and decisions.

Connect your tools and set permissions

Connect the marketing tools you use, and decide what the AI may do in each one.

Set up your first routine

Routines check your marketing on a schedule and turn every finding into a task.

Get help and contact support

Ask how something works, reach our team or tell us what you'd change.

Undo a delete

Get back a deleted task, channel, knowledge page, folder or meeting within 30 days.

When a reply stops or a tool won't connect

What the messages mean when a reply ends early, a tool needs reconnecting or a code doesn't arrive.

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