Troubleshooting

Get help and contact support

Ask how something works, reach our team or tell us what you'd change.

2 min read

Help is built into Launch Point. Click ? at the top of the sidebar. You can also find it under Settings, or press Cmd+K (Ctrl+K on Windows).

Ask how something works

Type a question such as "How do I invite a teammate?" Answers come from our product guide. If the guide doesn't cover your question, it says so rather than guessing. It can't see your workspace's data or make changes for you.

Contact support

Choose Contact support, describe what happened and send it. We reply by email within one business day. If the form won't send, write to info@launchpointbrands.com.

Send feedback

Choose Send feedback to tell us what went wrong or what you would like. We attach the page you were on, so you don't need to explain where you were.

Delete your account

To have your account deleted, email privacy@launchpointbrands.com. We handle requests within 30 days.

Related articles

Explore