What's new

The AI search visibility routine measures how often AI search mentions your business for your buyers' questions, compared with your competitors.

Accept Triage items into a suggested channel one at a time or in bulk, and undo if you change your mind.

Tasks being worked on now show a live dot in your task lists and beside the chat, and clicking one opens its chat.

Connect your own marketing tool accounts on the Integrations page, and the chat can then work in them as you.

Drop files anywhere on the conversation, several at once, and long pastes turn into a chip you can preview.

Every channel now has its own chat that knows its work, with a Start here card beside it showing which task to do next.

Review suggested knowledge changes in the knowledge base's Pending tab, and see exactly what each one would change before you publish it.

Meeting notes now name the owner of every action item, and you can send any of them to Triage or a channel together.